Privacy Policy & Terms Of Service
LEGAL PROVISIONS
Privacy Policy
These Privacy Rules describe how your personal data is collected, used, and shared when you visit or make a purchase at www.petroni.hr (“Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, which websites or search terms referred you to the website, and information about how you interact with the website. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” –
Cookie Policy
In order for this website to function properly and to further enhance the website, and improve your browsing experience, a small amount of information (cookies) must be stored on your computer. Over 90% of all websites use this practice, but according to EU regulations as of March 25, 2011, before storing Cookies, we are obliged to request your consent. By using the website, you agree to use Cookies. By blocking cookies, you can still browse the site, but some features will not be available to you.
What is a cookie?
Cookie information is stored on your computer through the website you visit. Cookies usually store your settings, web settings, such as preferred language or address. Later, when you reopen the same web page, the web browser sends back cookies belonging to that page. This allows the site to display information tailored to your needs.
Does Petroni.hr use cookies?
Yes, with the primary purpose of providing our website with a better user experience and easier web purchase.
What types of cookies does Petroni.hr use and why?
Temporary cookies
These are temporary cookies that expire (and automatically delete) when you close your web browser. We use session cookies to allow access to content and enable commenting (things you need to do when you log in with website data).
Permanent cookies
Usually have an expiration date far into the future and will remain in your browser until it expires or until you manually delete them. We use permanent cookies for functionalities such as “Stay logged in” within the confirmation frame, making it easier for users to access as registered users. We also use permanent cookies to better understand user habits to improve the website according to your habits. This information is anonymous – we do not see your personal data.
Does the website have third-party cookies?
Third-party cookies come from ads on other websites (such as pop-up or other ads) located on the website you are viewing. With these cookies, websites can track internet usage for marketing purposes. here are several external services that save cookies to users. This website does not set these cookies, but some serve the normal functioning of certain features that make it easier for users to access content.
Currently, we allow:
Social networks
Users can log in and log in via their own social media accounts on Facebook. Also, sharing articles about social media puts cookies on the user.
Attendance Measurement
Petroni.hr uses Google Analytics. If you do not want to enable these services, you can block them via the following link: Google Analytics – https://tools.google.com/dlpage/gaoptout
More information on disabling cookies
There are currently several websites that disable cookies for different services.
You can read more at the following links:
http://www.allaboutcookies.org/ http://www.youronlinechoices.eu/
– “Logs” track actions that occur on the website and collect data, including your IP address, browser type, internet service provider, referring / exit pages, and date / time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record data about browsing the website.
Additionally, when purchasing or attempting to purchase through the website, we collect certain data from you, including your name, billing address, shipping address, payment details (email address and phone number). We call this information “Order Information.” When we talk about “Personal Information” in this Privacy Policy, we are talking about
information about devices and order information.
HOW WE USE YOUR PERSONAL INFORMATION?
PROTECTION OF PERSONAL DATA (GDPR)
We are obliged to protect our clients’ personal data by collecting only essential, basic customer data necessary to fulfill our obligations. All customer data is strictly stored and is only available to employees who need to process orders and courier services for the purpose of product delivery. All of our employees are responsible for
complying with privacy principles. Input and transmission of personal data and credit card number data are protected by the highest security standards provided by CorvusPay, a credit card online authorization system in accordance with card requirements and PCI DSS standards. Authorization and credit card payment are performed using the CorvusPay real-time authorization and payment system.
Petroni.hr (Petroni d.o.o.) is dedicated to protecting personal data by collecting only essential, basic information about customers/users who are obliged to fulfill our obligations; informing customers about how they use the data they collect, regularly giving users the choice of using their data, including the option to decide whether to remove their name from lists used for marketing campaigns. All customer data is strictly stored and is only available to employees who are obliged to do so. All officials and business partners of Petroni d.o.o. are responsible for respecting privacy principles.
From the party helping us use your personal data, as described above. For example, we use WooCommerce to run our online store – you can read more about how WooCommerce uses your personal data here: https://automattic.com/privacy/ .
We also use Google Analytics to help us understand how our users use the website about how Google uses your personal data here:
https://policies.google.com/privacy?hl=en . You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, respond to a court summons, search warrant, or other legal request for information we receive, or otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your personal information to provide you with targeted ads or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at http://www.networkadvertising.org/understanding- onlineadvertising/how-does-it-work.
You can disable targeted advertising using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additional portal at: http://optout.aboutads.info/.ally, you can disable some of these services by visiting the Digital Advertising Alliance´s op.
DO NOT TRACK
Please note that we do not change our website’s data collection and use practices when we see
“Do Not Track” signal in your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact details below. In addition, if you are a European resident, please note that we process your information to fulfill contracts we may have with you (for example, if you order through the website), or otherwise follow legitimate business interests as described above. Also, please note that your data will be transferred outside of Europe, including Canada and the United States.
DATA RETENTION
When ordering through the website, we will keep your order data for our records unless and until you ask us to delete this information from us.
CHANGES
We may occasionally update this privacy policy to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy policy, if you have questions, or want to complain, please contact us by email at info@petroni.hr or by mail using the details below:
Petroni d.o.o.
Slavka Tomerlina 8
10360 Sesvete Croatia
TERMS OF SERVICE
This website is operated by Petroni.hr under the company Petroni d.o.o. Throughout the website, terms “we” and “our” refer to the officials. Petroni offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
Petroni d.o.o.
Slavka Tomerlina 8, 10360 Sesvete, Croatia
MBS: 080185911
OIB: 56024727973
Share capital: 144.136,97€ paid in full
President of the Management Board: Ronald Petrović
E-mail address: info@petroni.hr
Bank: Erste&Steiermärkische Bank d.d..
IBAN: HR8924020061100054183
SWIFT: ESBCHR22
VAT: HR56024727973
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of
Service You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and
involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
CONVERSION STATEMENT
All payments will be executed in euros.
SECURITY OF ONLINE PAYMENTS
When paying through our web store, you are using CorvusPay – an advanced system for secure acceptance of credit cards on the Internet.
The CorvusPay system ensures complete privacy of your credit card data and personal data from the moment you type them into the CorvusPay payment form. Payment data is encrypted from your web browser to the bank that issued your card. Our store never comes into contact with your complete card data. The data is also unavailable even to CorvusPay system employees. An isolated system core independently transmits and manages sensitive data while at the same time keeping it completely safe.
The form for entering payment data is secured by an SSL transmission cipher of the greatest reliability. All stored data is additionally protected by hi-grade encryption, using hardware devices certified by FIPS 140 2 Level 3 standard. CorvusPay meets all requirements for the safe storage of credit card data prescribed by the leading credit card brands, operating in accordance with the PCI DSS Level 1 standards – the highest security standard of the payment card industry. Payments made by cards enroled with the 3-D Secure program are further authenticated by the issuing bank, confirming your identity through the use of a token or a password.. All information collected by CorvusPay is considered banking secrecy and treated accordingly. Data is used solely for the purposes for which it is intended. Your sensitive data is completely secure, and their privacy is guaranteed by the latest protective mechanisms. We only collect data necessary for conducting business in accordance with the required prescribed procedures for online payments. Security controls and operational procedures applied within the CorvusPay infrastructure not only ensure the current reliability of CorvusPay but also continuously maintain and improve the level of credit card data protection by maintaining strict access controls, regular security checks, and in-depth network vulnerability assessments.
Thank you for using CorvusPay!
SECURITY OF ONLINE PAYMENTS
While conducting payments on our web shop you are using CorvusPay – an advanced system for secure acceptance of credit cards on the Internet. CorvusPay system ensures complete privacy of your credit card data and personal data from the moment you type them into the CorvusPay payment form. Data required for billing is forwarded encrypted from your web browser to the bank that issued your payment card. Our store never comes into contact with your sensitive payment card data. Similarly, CorvusPay operators cannot access your complete cardholder data. An isolated system core independently transmits and manages sensitive data while at the same time keeping it completely safe. The form for entering payment data is secured by an SSL transmission cipher of the greatest reliability. All stored data is additionally protected by hi-grade encryption, using hardware devices certified by FIPS 140 2 Level 3 standard. CorvusPay fulfills all of the requirements for safe online payment prescribed by the leading credit card brands, operating in compliance to the PCI DSS Level 1 standard – the highest security standard of the payment card industry. Payments made by cards enroled with the 3-D Secure program are further authenticated by the issuing bank, confirming your identity through the use of a token or a password. All information collected by Corvus Pay is considered a secret and treated accordingly. The information is used exclusively for the purposes for which they were intended. Your sensitive data is fully secure and it’s privacy is guaranteed by the state of the art safeguard mechanisms. We collect only the data necessary for performing the work in accordance with the demanding prescribed procedures for online payment. Security controls and operating procedures applied within the CorvusPay infrastructure not only ensure current reliability of CorvusPay but permanently maintain and enhance the security levels of protecting your credit card information by maintaining strict access controls, regular security and in- depth system checks for preventing network vulnerabilities.
Thank you for using CorvusPay!
PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return policy. We highlight that the visual identity of the product shown in the photograph may not correspond to the appearance of the product in reality, especially considering the customer’s computer monitor settings, differences in color perception as seen by the customer on the screen, and the like. Product photographs are illustrative in nature and may not always correspond in all details to the products that are the subject of the order. In the event of the aforementioned discrepancy between the product shown in the photograph and the delivered product, this does not constitute
a product defect. We cannot guarantee that the display of any color on your computer monitor will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on these sites is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. At our discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, see our return policy.
OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy. ERRORS, INACCURACIES, AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
- for any unlawful purpose;
- to solicit others to perform or participate in any unlawful acts;
- to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
- to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
- to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
- to submit false or misleading information;
- to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
- to collect or track the personal information of others;
- to spam, phish, pharm, pretext, spider, crawl, or scrape;
- for any obscene or immoral purpose;
- to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service (except as expressly stated by us) are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement In no case shall Petroni, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless Petroni and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with Croatian laws. You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
CONTACT
Questions about the Terms of Service should be sent to us at info@petroni.hr or contact us through the contact form.